In emergency situations (when there is concern about the danger of damage, for example broken wires, smoke, burning) or there is no Internet connection available, the damage can be reported by calling the phone number 8404.
In life and health-threatening situations - also by calling 112.
In situations of mass damage, "Sadales tīkls" regularly provides information to the electronic media and municipalities.
Customers who contact information is available to the "Distribution Network", receive information about for events in the power grid by text message or e-mail.